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Dec 18
2009
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Online chat can mean anything from a traditional direct chat room interface to the newer Shoutbox implementations that add instant messaging (IM) capabilities to a site. In recent years, chat features have gained a somewhat dubious reputation because of their use by predators who seek to lure underage participants. Not a week goes by without some news feature or investigative piece airing on television that describes some villain using a chat room for bad purposes.
While a huge majority of chat rooms are certainly not dens of iniquity, the problem is significant enough that you should give it serious consideration before adding these capabilities to your site. The immediate interactive nature of an online chat makes it much more likely to be abused than other technologies where interaction is non-instantaneous and, the interaction is generally posted for the entire world to see.
You should also know about the legal implications if a bad person were to use your site for some form of crime.